Privacy Policy

Policy for Protection of Personal Information

Senju Pharmaceutical Co., Ltd. is aware that the appropriate handling and protection of customers' personal information is a social obligation for our company, and has established internal rules for the protection of personal information and will follow them appropriately. We will use customers' personal information to provide and collect information on proper use, quality, safety, and efficacy of drugs, and improve the services to be provided.

  1. In collecting personal information from a customer, we will handle it lawfully, and appropriately such as obtaining prior consent from the customer prior to such collection, and using or
  2. We will take all possible security measures to prevent unauthorized access to customers' personal information, its divulgement, loss, damage etc.
  3. We have established internal rules for compliance with the law and regulations relating to protection of personal information, and will endeavor to continue improving those rules.
  4. If a customer wishes his/her personal information to be disclosed, corrected or deleted, we will confirm the identity of the requestee, and address such a request in accordance with the internal rules and endeavor to maintain accurate information at all times.
  5. If it is necessary to provide customers' personal information to our affiliates or outsourcees, the information will only be disclosed after compliance with our handling rules for personal information has been assured
  6. We will comply with the rules defined in this policy for protection of personal information as well as the "Law for Protection of Personal Information (Law No. 57 in 2003)".

When obtaining personal information obtained from customers, we will use such information only for the limited purposes as stated below

  1. Purposes of using personal information from physicians, dentists, pharmacists, pharmacies/drug stores and other healthcare professionals:
    • To provide and collect information on proper use of drugs;
    • To provide and collect information on quality, safety and efficacy of drugs;
    • To study and research medical and pharmaceutical areas;
    • To provide and collect medical information and scientific information;
    • To authenticate membership of the internet site for healthcare professionals and provide communications to members;
    • To request and conduct clinical trials, post-marketing investigations etc.; and
    • To submit notifications and reports to governmental agencies.
  2. Purposes of using personal information from the people who contacted the Communications Department, Customer Information, and other company contact points:
    • To review, examine, and address consultations, communications etc.;
    • To communicate and provide information to the product manufacturers, sellers, healthcare professionals etc.; and
    • To submit notifications and reports to governmental agencies.

June 29, 2006
Yukoh Yosida
Senju Pharmaceutical Co., Ltd.

Question Contact:

General Affairs Department, Senju Pharmaceutical Co., Ltd.
3-1-9, Kawara-machi, Chuo-ku, Osaka
Telephone: 06-6201-2512 Fax: 06-6226-0406

<Certified Personal Information Protection Organization to which Our Company Belongs>

We are a member company of the Federation of Pharmaceutical Manufacturers' Associations of Japan, which is a personal information protection organization certified by the Minister of Health, Labour and Welfare.
The Federation accepts complaints and consultations concerning the handling of personal information by the member companies.


Personal Information Protection Center, the Federation of Pharmaceutical Manufacturers' Associations of Japan
Tokyo Yakugyo Kaikan, 2-1-5, Nihonbashi Honmachi, Chuo-ku, Tokyo 103-0023
Telephone: 03-3270-1810Calls available from 10:00am to 4:00pm (excluding Saturdays, Sundays, year-end and New Year holidays, and other national holidays)
Homepage address: